① Recovery drive for Microsoft Surface Pro

You can restore your Microsoft factory settings (as new) in the following situations:

* HDD or SSD replaced and performance issues arose
* Upgraded Windows and want to revert to the original OS
* Computer won't boot (see image 1)
* Surface is slow and freezes
* Virus infection

With this recovery drive USB memory (16GB), you can insert it into your Surface's USB port and power on to display the recovery screen, allowing you to restore your device as desired (images 2, 3, and 4).

While recovery is possible in over 90% of cases, it may fail if there is a critical hardware issue with the Surface. You can also access the UEFI settings from the recovery screen (image 5).

While a recovery drive for a standard PC can be created with around 8GB, Surface devices require a recovery drive of 10GB or more for a complete recovery. Therefore, we create recovery drives with 16GB.

After purchase, we may ask for your product name and serial number. The serial number is a 12-digit number located near the Windows logo on the Surface's kickstand (image 6).

Alternatively, the serial number can be found by pressing and holding the volume up button on the Surface while powering it on, which will display the UEFI screen with the 12-digit serial number (image 7).

We may ask for either of these serial numbers.

The following Surface Pro models are also compatible with recovery drive creation:

* Surface Pro 1
* Surface Pro 2
* Surface Pro 3
* Surface Pro 4
* Surface Pro 5
* Surface Pro 6
* Surface Pro 7
* Surface Pro 8
* Surface Pro 9
* Surface Pro 10